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Real-time logistics control tower

Engineered a real-time control tower aggregating 40+ legacy systems into a single operating picture for thousands of dispatchers.

Client
Pan-Asian logistics group
Name withheld under NDA
Industry
Logistics
Year
2023
Capabilities
Real-time, Kafka, GraphQL, Observability
  • 40+ systems unified
  • 22% on-time delivery uplift
  • sub-second updates

Overview

We engineered a real-time logistics control tower that unified more than 40 legacy systems into a single live operating picture — giving thousands of dispatchers sub-second visibility into fleet, routes, and exceptions across a pan-Asian network.

The challenge

Operations were spread across dozens of disconnected legacy systems, forcing dispatchers to stitch together a picture manually. There was no single source of truth and no real-time view, which meant delays were caught too late.

Our approach

We built an event-driven aggregation layer over the legacy estate, streaming changes through Kafka into a unified GraphQL API and a real-time dispatcher console. Full observability ensured the platform itself stayed transparent and debuggable at scale.

Outcomes

  • 40+ systems unified into one view
  • 22% on-time delivery uplift
  • Sub-second operational updates
  • Dispatchers freed from manual reconciliation

Tell us what you’re building.

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